1. Agreement to Terms
By accessing or using LeanBackAI's services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Services
LeanBackAI provides AI-powered automation services for small businesses, including:
- Automated lead response and follow-up
- Email inbox management and triage
- Calendar management and scheduling
- Lead generation and prospecting
- CRM integration and data management
3. Account Registration
To use our services, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old or have legal capacity to enter contracts
4. Acceptable Use
You agree not to use our services to:
- Send spam or unsolicited communications
- Violate any laws or regulations
- Infringe on others' intellectual property rights
- Transmit harmful code or malware
- Impersonate others or provide false information
- Interfere with or disrupt our services
5. Pricing and Payment
- Subscription Fees: Services are billed monthly or annually as selected. Fees are non-refundable except as specified in our 14-day money-back guarantee.
- Price Changes: We may change prices with 30 days notice. Changes apply at your next billing cycle.
- Taxes: You are responsible for applicable taxes.
6. 14-Day Money-Back Guarantee
New customers may request a full refund within 14 days of initial purchase if not satisfied. This applies to first-time subscriptions only. Contact us at hello@leanbackai.com to request a refund.
7. Cancellation
- You may cancel your subscription at any time with 30 days notice.
- Upon cancellation, you retain access until the end of your current billing period.
- We will export your data upon request and revoke all access after cancellation is complete.
8. Data and Privacy
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our data practices as described therein.
9. Intellectual Property
- Our Property: LeanBackAI's technology, brand, and content are our intellectual property.
- Your Data: You retain ownership of your business data. You grant us a license to process it solely to provide services.
10. AI-Generated Content
Our AI generates responses and content on your behalf. You are responsible for:
- Reviewing AI-generated content before it's sent (where applicable)
- Training the AI with accurate information about your business
- Notifying us of any errors or issues
We strive for accuracy but cannot guarantee AI responses will always be error-free.
11. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount you paid us in the 12 months preceding the claim.
- We are not liable for indirect, incidental, special, or consequential damages.
- We are not liable for lost profits, lost data, or business interruption.
12. Disclaimer of Warranties
Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee:
- Uninterrupted or error-free service
- Specific results or outcomes
- That AI-generated content will be suitable for your needs
13. Indemnification
You agree to indemnify and hold harmless LeanBackAI from any claims arising from your use of our services or violation of these terms.
14. Changes to Terms
We may modify these terms at any time. We'll notify you of material changes via email or through our service. Continued use after changes constitutes acceptance.
15. Governing Law
These terms are governed by the laws of the State of Arizona, USA. Any disputes shall be resolved in the courts of Maricopa County, Arizona.
16. Contact
Questions about these terms? Contact us: